Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Clare McDonnell
Flowers and plants are always welcome! Your products are fabulous! I’ve recommended your company to all of my friends. Every wash is delightful! I’ve used all of the sample pack. My favourite flavours are Oud, Bahama Vibes and Icing on the Cake! My washing machine smells fabulous and there is zero sediment build up as it’s liquid! Love love love!!!
Carol
I’d really love a monthly supply of products to gift to my son as he’s got me hooked on Tallow and Ash products!
Joanne Webber
A coffee break. So costa Gift Voucher
Emily
I would love some free Oud or Fresh Pistachio Laundry Shampoo + Conditioner please! XXX
Lynn Kettle
I would love to be picked to try a new fragrance for the shampoo & conditioner
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