Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Nicola
Any surprise in the box would be fantastic but how about some cute laundry related gifts – those lovely glass jars, labels, cute pegs, storage baskets (or a voucher for them) to complete the laundry experience, OR how about a bottle of scent so we can small as great as our laundry after the T&A treatment 👏😘
Elaine C
It might not be something that’d work as one of your random daily awesome acts of kindness as it wouldn’t necessarily suit everyone and you can’t know the individual tastes of each purchaser but, for me, a voucher towards gig tickets or one for a rail operator of choice would make me happy dance for days if I were to find it in my order as live music and travel are my therapy and I haven’t been able to experience much of either the last couple of years.
Isoken Enoma
My favourite perfume
Celine
I would love to try the Bahamas discovery bundle I ordered it once before but never received it because the courier lost it! It would be nice to get one sent out complimentary 😊
Helen
I’d love to be able to nominate someone to recieve a sample pack of your products. It would make their day, and you might gain a new customer. Win win!
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