Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Kate
Love this idea, it’s so kind. If I was chosen I’d choose for my 16 yo daughter to have a little treat. Her dad died a few months ago and even thought it’s been so tough she’s been so amazing, always helping with laundry, cleaning and cooking without ever being asked. She discovered and bought me the Oud washing range as she knew I’d love it- and I do!
She won’t ever spend a penny of her money on herself though. She loves her make up and things like bath treats from lush so I’d love her to have a little something just for her.
Rachel Fry
A hug 🤗
Parmi
To treat my deserving mum to the hot air balloon afternoon tea in London! 🤍
Carolyn Barnes
Would love a big bunch of flowers every so often
Joanne shaw
I would like for a treat to be sent to my niece who is at home with 2 young children for the school holidays. They would love a deliveroo voucher or a pass for a day out at the Cotswold wildlife zoo.
Thankyou
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