Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Amarachi Iyanda
Wow!! What a nice idea👍🏿 I will for sure want all the shampoo+conditioners .Each from every scent.
Alison Warner
A car valet
Or
A house spring clean
Both would be very rewarding 🌻
Sarah Capsey
That my partner who suffers from aphasia following a catastrophic stroke, speaks again
Sally Mills
It may sound a bit trite but I always choose (when possible) to donate to a registered charity (in my case, my local Hedgehog Rescue or Hope4Homes Romanian dog rescue) but maybe a donation towards the recipients charity of choice? They are all struggling so much 😔
Lisa Meyer
You’re awesome! What a wonderful way to tell your clients that you care about them ;) I would be so happy to have a voucher for a new haircut. Or manucure or pedicure. As a mom, I don’t do this very often (like almost never) 😅😌
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