Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Elspeth Curry
A bunch of flowers sent in the post/ a voucher for a department store that sells perfumes that inspired your scents 😍
Michelle Norris
Coffee & cake somewhere quiet. I’ll sit in a corner & read my book for half an hour where no one knows me and I can lose myself for a short time. Heaven! X
Sana Saleem
I’ve used up to sets of batches already! It would be lovely to receive a voucher for beauty bay or even a lovely full on facial (I’ve just given birth so would be nice to have a treat) thank you! :)
Mars
This is such a cute and wholesome idea! As someone who’s recently begun their gender transition some kind of advice around makeup would be beyond angelic. It’s all so beautifully overwhelming in the best possible way and I have no idea where to start! x
Gillian Thurlow
I love your products. I tell everyone about you and say to try. Lovely scents ans a product that really works. I would love a supply of your laundry shampoo and conditioner in oud please if I am lucky.
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