Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Konstantinos
What a great and thoughtful initiative!!!
Would be great if you collaborate with an individual or a few individuals, customers, to create a smell from the people to the people, so they can feel more involved and 😜
Hit me up for ideas💙
Jackie Morgan
It would make my day to have a lovely foot massage.
My husband sadly passed away recently and he gave the best foot massages. 😭
Hannah
Me and my boyfriend have just bought our first house and your products were one of the first things we bought and love them so much!! Our washing smells amazing. Were hoping to have some of the decorating done by at least Christmas but everything is so expensive and I work long hours on a psychiatric ward so finding time to do anything is near impossible!! But coming home to our bedding smelling like heaven after a nightshift makes it all worth it. We would honestly be happy with anything that could help towards our new home 🤍
Kate
I am going into hospital for surgery next weekend after dealing with my issue for 14 years, with a recovery of 6-12 weeks . I would love some gorgeous smelling products to make me feel better and bed smell fresh for my mum to use when looking after me on my recovery.
Sandy Wilson
I don’t mind I be very grateful for anything 🫶🤞
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