Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Carol Laing
My daughter Kaylan, is struggling becoming a young adult at 24, and all the implications of paying bills etc., It would more than cheer her up if something as simple as lunch was covered for 1 day – as I am not sure she can afford lunch everyday! I do as much as I can, but please put her on your radar! She is a loving, humble person, and would be more than greatful… Thank you
Her email: yamaha028@gmail.com
By the way, she luvs your OUD products
Debbie Ball
This is lovely. I’m struggling with mine and my daughters neurodiversity and the lack of sleep. I’d like a full body massage so i can be relaxed for an hour or so – and for Candy Beach to stay 🤷♀️
L.H
I would just love some Aurora to give to my daughter who is having a stressful time. I love it and I know she will too. Thank you. X
Jackie Alexander
A bunch of leftover flowers from Bloom & Wild. Like tallow & ash, their customer service and ethos regarding no waste always exceeds expectations!
Sara
Getting a blender for my auntie who has been hospitalised for months.
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