Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Lindsey Armstrong
I’ve love a months supply to give to my amazing bestie please. She is just the best. X
Olauria Mafura
This is such a nice idea and a lovely way to show appreciation to your customers! I just recently discovered your products and put in my first order a few days ago! I’m so excited to use the products 😄 if chosen I’d love to receive a free monthly supply of the cleaning products and maybe a voucher if I refer a friend please!🤞🏾
Phoebe Mowlem
What an amazing idea, as a part owner I think this idea is great and spreads positivity to those who need a pick me up, personally if I was chosen I’d love either a food delivery voucher so I could treat myself or a beauty voucher so I could buy some things to chill out and relax with but even if I’m not chosen I think anyone would appreciate either of those, but overall great idea guys and I love the laundry shampoo and conditioners especially celestial can’t wait to get my hands on the mist version of it, I just love the scent 💜✨
Vee
I think this is a lovely idea and something that I don’t see other companies doing. I wouldn’t expect anything but if there were samples of the different products you do available I would love access to these so that I knew what they all smelt like and could then purchase the ones I like.
Caz
To have a free bottle of candy beach or birthday cake
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