Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Amy
I would love a bottle of Aurora Conditioner on the house 💕💕💕
Pam Court
I’m loving the products and any delivery would be fantastic
michelle cochrane
Is it inside orders? If yes it’s given Willy wonkas golden ticket 🎫 how fun,I think I’d be grateful whatever I received I do like the idea of free products because we all know that’s what I’m spending my money on 😂
Deborah
Gorgeous idea ❤️
I would love a scented candle with the fragrance of one of the products (oud!)
Nada
I’ve been house bound with illness for 8 months and would love to be able to do something nice for my 8yr old son and treat him. I don’t know what but something we can do together maybe at home spa so he can see me in a better place and not be a carer for me xxxxx
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