Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Jessica signori
Ooooh! Your samples! And your favourite bottle of shampoo and conditioner! So we can try ( and get addicted) to more of your products!
sarah chaffer
A freebie order
Amanda G Raygen
It’s a sweet kind thought & gesture . I would be appreciative of whatever it was you wanted to do for me . It’s lovely to see the kindness & gentleness of femininity in business . May your brand be blessed 😇 you will reap what you sow . 🥰
Emma
A box of brownies!
angel W
This is a lovely idea! I’d love some more Icing on the Cake – my mum would definitely enjoy the smell and she kindly gifted me some when I bought my home recently. I’d like to return the favour (maybe treat myself too!). It is hands down my favourite scent now, behind oud💜
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