Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Kelly
Definitely laundry products
Rhoda MacPherson
I think little treats in the box is always lovely, maybe a face cream sample or a chocolate bar, or a voucher for somewhere. It’s always exciting to open a tallow and ash box but that would increase the anticipation
Tracey McCann
What a wonderful and generous idea! I would love to try the limited edition fragrance Fresh Pistachio, it sounds amazing 😊
Carol
Being treated to a coffee shop voucher, so I could have a posh coffee treat with a friend.
Tracy Lygo
Oh I would LOVE a personalised laundry shampoo & conditioner, like Virgin Island Waters by Creed!
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