Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Sylvia Peckham
Ooh what a fabulous idea. If it was me, aside from being happy with any gift, I’d be cock a hoop with a book token, gardening voucher or samples of your products. I’ve only tried a few and even my partner commented on how lovely the washing smelled, and he rarely noticed such things. 🙃
Bex R
Loving the T&A products I’ve purchased – great job Team.
I’m doing a charity marathon walk for Cancer Research in September and would love a small donation to help support.
Dawn
Love this!!!
I think a care package would be lovely – something cozy, like a throw with a sample of duvet day with it and a bar of chocolate to enjoy!
Charlotte Haigh-Jacobs
Saw an instagram advert and decided to male a purchase, sceptical. However, washed x 3 dog rugs (I have 4 whippets) and the smell amazing (so do the dogs) happy shopper
Porsha
My fridge has been broken for a month and only been able to have warm drinks in this heat 😭😭 just need some help in fixing it 🙏🏾🙏🏾🙏🏾
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