Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Leah Wiltshire
My roommate introduced me to your brand cause I’ve been looking to find a laundry detergent that smells good so I can wash my work uniform (which I have to do regularly because I work in the ambulance service). So I’d love an order from you guys on the house like you mentioned above, if that’s at all possible. I’ve been stealing detergent from my roommate and I’ve been loving it so much. I’d love to get an order of my own and stop having to pilfer off of my roommate 😂. Thank you so much!
Sandie
A lovely relaxing massage for my poorly back!
Karen
Flowers or candles ! I always have to buy them myself .,, so it would be a real treat to receive them 😊
Kelly
Just to recieve a free tallow & ash set would make me happy from a company that clearly values their customers . So what better way to make them happy by gifting your products to them free ! ✨️
Cassie Ashby
What an amazing initiative! Any gift from your range…or a Waitrose Voucher, or Burning Soul Candle, or Cornish Seaweed Bath Company….
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