New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Christine Redfern

Christine Redfern

Hmm 🤔….. as I have only just discovered your product and have only tried 2 of the fragrances thus far, I’d be delighted with some additional supplies maybe 🤷‍♀️…..? 😉

Sam

Sam

Sadly my first go of the samples wasn’t effective and EVRI never delivered.
I contacted the team and they sorted it out straightaway. I’m wondering if the package popped in transit.

Ideas: lunch is great. For me- a John Lewis voucher?

Mary Green

Mary Green

Do you know what would make my day? I would love to be able to treat my husband of 29yrs to lunch. He has gone above an beyond supporting me through the years, through illness and stress, Now he is helping me to get back to work after moving house. We have just finished building me a cabin for a studio in our garden so I can complete my mosaic works for an exhibition in Nov. He works full time but is always supporting me. He is a rock, pain sometimes but aren’t we all.

Natalie

Natalie

I would love to donate some
Costa gift cards to mums and dads stressing over the summer holidays

Sasha Coates

Sasha Coates

Stressed at work, stressed with a family issue, wanting to have time to spend with family and friends. Would love a takeaway voucher 🥰

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