Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Charlotte Griggs
Flowers, massage voucher or spa day.
Patricia
Heya, I’d love you to plant a tree in my name or to donate to a charity of my choice. Cheers!
Lindy McCormack
I keep putting these in my basket then reading reviews which put me off, then putting in my basket and repeating the process….im intrigued to try these but don’t want to be disappointed-as I have a partial obsession with my clothes smelling nice….convince me I need to purchase
Kristina Black
I was influenced on instagram! And have been so happy to have found this company!!! What would make my day is a bottle of the pistachio laundry shampoo and conditioner and a Starbucks gift card 😂😂 but seriously just the pistachio laundry shampoo and conditioner would be amazing!
Kirsty Riley
I would love if you gave samples in your products to try your next scent. i can’t afford to try all scents so have a smaller trial in 1st order would be amazing!
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.