Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Vicky
I would love a day to have my hair done and nails as I’m always working to support my family and would just love a day like that
Cathy Smith
I have loved exploring, experiencing and advocating your laundry products because I love them and want others to as well. I would love to receive a national garden centre voucher or book token as these are two things I love to do to ensure my emotional cup is full. In a world that is full of violence, anger, war and the unlawful killing of others it is good to look after oneself in order to connect with the wonderful things the world has to offer. In my role as a family support worker supporting families and their children I know I make a difference so it would be nice to do something nice for me. Thank you x
L Barlow
It would make my day to have beautiful bunch of flowers as fragrant as tallow and ash products
Joe Homewood
Please give Sophie Lockwood I gift I don’t know her but panic attacks are awful ❤️
Caroline Allan
I love the idea, giving someone a gift to enjoy, just because you can. It’s a tough job sometimes when dealing with disgruntled customers. I’m a cleaner and love making people’s houses cleaning and smelling good, I would enjoy a selection of samples so I could pay it forward to my clients.
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