Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Gemma wood
What a kind idea 🥰 do you know what, I’d just love some of your products, I can’t always afford them and love them so much!
Rosemarie Potter
I’d love a M &S voucher to treat someone I love to some online delivery flowers or some laundry and conditioner refills, thankyou kindly x
Tanya
Such a thoughtful idea and a lovely sentiment, something to bring peace and calm to our lives
Sally ansermoz
A meal voucher for 2 would be amazing, my husband has not long had the all clear from cancer so a night out to celebrate would be fantastic !
Amarachi Iyanda
Wow!! What a nice idea👍🏿 I will for sure want all the shampoo+conditioners .Each from every scent.
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