New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Maureen Abraham

Maureen Abraham

Anything is nice. It’s nice to get little surprises. Vouchers, for Spas or food pizza.

Dagmar Wilson

Dagmar Wilson

How lovely. Personally I would be happy with any little gift….just being appreciated as a customer would make me smile 🩵

Ellie

Ellie

This is a lovely idea, I just know that this will never be something I manage to be a part of.

I’ve been super low lately, feeling incredibly lost, not wanting to leave the house, feeling super uncomfortable in my own skin & really not getting along with my housemate, at all. I feel hatred.
Something, anything, to snap me out of this mindset, to know that I’ve been heard, to feel like I’m not alone, would make my week.
But it won’t happen.

Alison McMahon

Alison McMahon

I think flowers always cheer everyone up; just like the amazing scents of your products

Justine

Justine

We’ve been using your products for almost a year now and we love them. I also love fresh flowers, brightly coloured and smelling so fresh – that’s what I’d choose ❤️

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