Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Leanne ridings
I absolutely love this. What an amazing thing you’re doing for people whoever it is whos lucky enough to receive these gifts will be made up. I would love to be able to take my 2 children out for the day. I work really hard as a self employed decorator and I’m a single mum to them both. Quality time is hard to get in between work and life.
Unicorn Farts
Brilliant idea , I have had the worst year possible .. nearly died at the beginning of the year , not fully back to health but I thank the NHS for the way they looked after me (I work for the NHS too) also my daughter and saying sorry for giving her a scare and for her attention and helping me I am so so proud of her . I have a lot of people to thank and the smallest of gifts means so much just to say thanks. 💜
Karen Morgan
What a lovely idea, some samples for my two daughters would be fantastic 🥰
Siobhan
A self care hamper – face masks, sleep spray, soothing lavender roll on etc etc
A full time working mum of 2 who suffers with crippling anxiety and exhaustion and needing some me time to recharge the batteries :) xx
Maureen Abraham
Anything is nice. It’s nice to get little surprises. Vouchers, for Spas or food pizza.
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