Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Julie H
This is a fabulous idea.
I would love a free sample set as it would be great to try lots of different scents to work out my favourite.
Low
Having a stressful time and I would like a spa day for me and mum to cheer her up
This would be really nice
Thank you
helbelle Crawley
Hi, all I would like would be some free samples to try out some more of your gorgeous aromas … I’m loving my beautifully smelling laundry
Sue Priestland
Lunch would be great or a free bottle of your laundry shampoo. Loving the smell of my laundry.
Joanna Guilbert
Have been super down in the dumps recently. Anything relaxing would be amazing, candles, face mask. Just a shout out and hello! I love your products they smell sooooo lush
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