Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Aimee Robinson
A free order on the house would make my week. 😊❤️🌹🌷❤️❤️
Rachele Lewis
Hey team!
What would really make my day is if we can finally get the new scents out! I’m so excited for them and unfortunately my washing machine conditioner department is broken at the moment :( so I am hoping that by the time this gets fixed the scent boosters and everything will be out!
Love the company so glad I invested.
Just wanted to say thank you! ☺️
Jin Dhillon
I would love house plants
Shannon
It would be amazing if you guys would use the budget to support Big Issue sellers or donate much needed womens sanitary products to local shelters.
Shanice
Being reminded to get more pods for the washing I’m really forgetful
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