New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Jeff Brattan-Wilson

Jeff Brattan-Wilson

A friend is going through challenging time and I would love to treat her to a voucher at Costa.

Tracy hillyard

Tracy hillyard

Any act of kindness always makes my day

Sally Orland

Sally Orland

Love this, you guys are so amazing! How about a voucher to buy some new clothes that we can wash to smell amazing, or packs of fluffy socks?

Tom Rhodes

Tom Rhodes

WOW I love this idea!

It always makes my day when someone buys me a coffee!

Charlotte

Charlotte

A Sephora voucher so i can continue to slay x

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