Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Natalie Hayes
What a lovely thing to do! I love the gift card idea, a john lewis or M&S gift card would be top of my list. Or a keyring or bracelet :)
Kirsty SHEARS
My kids keep asking me for a five guys for dinner. But we’ve had an expensive month with it being half term and I really cannot afford it until I get paid again on 1st of next month. It would really make my day to be able to say yes to their request, even if it means just getting it in for them because it costs like £50 for all of us to eat there.
Diane Ferreira
A gift card for Beauty Bay
Helen Walkling💕
I would absolutely love some new books, which I can read as the washing machine beautifully launders my clothes with some lovely Tallow and Ash shampoo and conditioner. ☺️
Abigail Salkeld-Clarke
I’d really love it if you’d make a liquid to put in your tumble dryer so the fragrances sticks around through the dryer more too!
A live in nanny would be fab too 😂
Just kidding, what would make my day… probably a some of your date night, haven’t tried it yet! 🍒
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