New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Tracey lenihan

Tracey lenihan

What a lovely thing to do. But so hard to be on the receiving end, especially being asked the question
Flowers and perfume are my weakness x

Barry

Barry

A nice bottle of wine after doing all the laundry or a takeaway after being a 24-hour house husband!

James

James

A voucher for a fun date night would be most welcome!! 🥰

Jo Harvey

Jo Harvey

Being given flowers, always giving joy through colour and scent.

Tina

Tina

Oohh, what an amazing idea! Say it best with flowers – I’d cry if I found a little Bloom and Wild voucher in an order box one day, for instance!

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