Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Sam Dawes
I’m currently commuting 3 hours a day with work and the things that keeps me going is obviously coffee and chocolate brownies but also the gorgeous smell of my washing and the comments I get from my colleagues. So more Tallow and Ash would certainly make my day
Rachael Preece-pritchard
Any super market vouchers, asos, any beauty site vouchers, toilet roll vouchers :D
Janice Stirrup
Wow what amazing way to look after customers …. I’m in love with Tallow-Ash
I’ve subscribed now … and I’m on my journey help sustain the planet and uses these amazing products thank you 🥰
Chloe Moore
I just wanted to say how brilliant I find all of this. Sometimes I find myself rolling my eyes at some stuff businesses do but you guys are so refreshing. And it also helps that your products are amazing. I have recommended to about 10 people in the last few days.
I’m not usually a feedback gal (good or bad) but I felt compelled to share! Thanks ☺️
Lynn Campbell
What a lovely thing to do for people. Wish more were like this if honest.
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