Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Charlotte Burnell
Id love an M&S voucher so I can treat myself in their food hall.
Talal Karkouti
Something practical like a supermarket or petrol voucher. Something as day-to-day, but vital as laundry is. Might be a boring answer, but it’s true!
Julie carlon
Any random act of kindness warms my heart in the difficult world we live in I live alone and work two jobs to make ends meet can afford essentials but not treats I am a big believer in paying it forward if I receive a treat I will ensure I pay it forward to make not only my day but someone else’s too
Sarah
Oh my goodness! What a beautiful idea 😍…makes me love you all even more!
What would make my day 🤔…plants always plants ❤️
jyoti hart
I’d love flowers sent to me. I’ve never been sent flowers 🌺
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