Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Viviana
I love your company! I have recently discovered Tallow+Ash products and I’m happy to say that I can’t do my laundry without them! They smell divine!! What would make my day?! Definitely an order on the house ☺️
Simone Anderson
A beauty baby giftcard would make my day so I could buy some goodies for me and my pregnant sister
Yvonne Crook
I’d love some flowers – I always seem to be buying them but rarely receive them
Preety Aggarwal
What would make my day is receiving my order of oud shampoo & conditioner bottles & refills as soon as possible.
I started chemo recently; bought the sample discovery pack as my sense of smell & taste have drastically changed & I need to wash my bedlinen but I really need it to smell good to comfort me.
Please can you help? I haven’t had a reply to my email query about my order…
Jamie Rosencrans
I’d really just like to receive the order I placed many weeks ago. 😭
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