Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Abigail Rivers
I would love my next set free!!! That would be ace! 💋 can’t wait to receive my order ✨
Fiona Whitelaw
My daughter Emma had a serious accident last sept and lost her sense of smell. however she can smell ur products (I gifted her some Date Night ) …. If you could send her some more it would make her day as she is still off work awaiting surgery and on a limited budget
Judith Carpenter
Flowers make a house so lovely. Scented ones like Tallow and Ash smells are fabulous too
Deb Lowden
A spa day would be amazing, such a lovely gift for anyone to raise spirits and wellbeing!
Keely Lilley
What an awesome idea! A lovely bunch of spring flowers would make a great gift! Thank you for thinking of us, as a customer and investor I’m so impressed!!
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