New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Jennifer Davison

Jennifer Davison

I’m trying to be more sustainable- that’s why I’ve switched to T&A so would love a vinted voucher so I can stop buying fast fashion!

Srah

Srah

Who doesn’t love a surprise of flowers. Hubby never buys them 🙄 x

Heather Taylor

Heather Taylor

My day would be made if I was sent a pack of Tallow+Ash Samples 💕

Sophie Day

Sophie Day

This is the cutest. Would love a pick me up as a single mummy I always struggle with decision making for my three children with no one to reason with. So a little treat would make my year xxx

Tina Townsend

Tina Townsend

Aa gold ticket

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