Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Maureen Mcalweenie
I would love a sample of all your products plus can’t wait for fabric spray . I also put some shampoo in my steam mop and my floors smell amazing love duvet day
Nicola
Hi there, you’re all doing a great job, thank you for bringing Tallow + Ash into our lives, you’re scents are so niche, they’re truly amazing! Good luck for your business, it makes me proud to be British! 😀 my thought of a gift would be a sneaky lunch with my husband…it would brighten our day to be able to spend a date lunch together,with us working opposite shifts 😅. Thanks again for bringing Tallow + Ash to our home 🏡 ❤️
Stephanie Wheatley
What a great idea. My next order on the house would be great
Melissa Ladyko Tomlinson
I’m really suffering with a frozen shoulder and it’s restricting many activities, I am also struggling to sleep. Something to help me relax and try to switch off from the pain would be awesome 😍
Ann Marie Sweeney
Amazing anything but would love to try your products thanks
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