Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Rhiannon
A voucher for coffee! … will then need tallow + ash for any spills after 😅
Mary Green
It would just make my day if the refils I bought would actually be delivered by Evri before I run out of my Tallow and Ash
Lisa Fry
Heyyyyy I would love to make some beautiful memories with my 4 children, I have stage 4 incurable cancer and time with them and having good times is important to us, I’m a single mom too so any help/suggestion would be much appreciated ❤️
Marcia White
I discovered you yesterday and am looking forward to making my first order. I am single & have mobility problems, so can’t get out, anything to cheer up my day would be lovely.
Hannah
I think lunch like you said or helping towards food shopping / petrol as things are so expensive. I love watching videos where people are paying for something and the person in front has already paid – so sweet
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