Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Charlotte Williams
Any unexpected treat is always a lovely thing and would make my day
Laura Taylor
A lovely thoughtful gesture. Expressing gratitude everyday is the ultimate in kindness and making everyone involved feel good. It’s a win win 💜
Charlotte
You’ll likely not read this. But. I’ll ask. All I really want is some free washing and conditioner as I am not only a nurse but I look after my elderly parents. They adore the scent of your washing detergents and I get regular compliments from patients. All I will say is this is the most sustainable and lovely brand and no matter what I will continue to use 🥰
Katie Owens
This is so lovely! Your products are absolutely amazing but I’m definitely mainly supporting you because of how lovely your company ethos is!
For me personally- a Spotify/ starbucks voucher, anything tallow and ash (money off order, discount on order, free samples etc).
Maybe vouchers for other companies you all oersonally think are also eco/ good? But that’s just to point us in thr right direction haha
I think any little gifts for customers are really sweet though, you can’t really go wrong!
Aisling
Such a lovely idea 💡🥰. I would love any treat x
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