New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

Emma peattie

Emma peattie

An Indian head massage, working, running a household and 4 smaller humans plus pets is full on. 5 mins of peace while I get to switch off would be heaven!

Kirsty

Kirsty

I’m really trying to live as sustainably as possible at the moment, so a voucher for my Tallow + Ash order, my Fussy deoderant, my Who Gives A Crap loo roll or even Vinted would be fantastic! :)

Chris Giles

Chris Giles

Would love to get a shopping voucher for my wife she is always working hard and cleaning the house and doing the washing daily.

Gary Ferguson

Gary Ferguson

My wife getting the all clear from cancer would make my whole life.

Laura Crump

Laura Crump

I recently bought a throw on Facebook marketplace and the lady had washed it in some laundry detergent that smelt absolutely amazing. I asked her what it was and she said TALLOW+ASH
So I’ve just placed my first order and it should arrive today.
An order on the house would be a real treat 🥰

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