Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1158 Kommentare
Susan Walker
Definitely an app
Susan Walker
Maybe tumble dryer sheets so we could match the shampoo and conditioner we have used.
I find the tumble dryer takes away some of the scent.
But love your products .
Room sprays, candles etc too would be lovely so the rooms smells match
Julie Bower
Reed diffusers!
Corinna Barton
Refills for the laundry Sprays, I have 2 fragrances in use at the moment and my Aurora is running low but I don’t want to have to throw the bottle in for recycling and the spray triggers into Landfill as I don’t think they can be currently recycled
Poppy
Previously have bought the sample pack to try your scents. I pinned down Oud as my favourite and have ordered this. But since then I have found myself back on your website to reorder but now feel a little bit bombarded with new scents. Yes they sound amazing and I have to agree with previous comments they need to be included as samples. You wouldn’t go and buy a bottle of perfume without smelling it first. I think you need to be careful you are not cluttering the business with too many scents to choose from. As a customer it becomes too complicated to shop.
I liked Oud but now I like the sound of Pistachio and now there’s golden Oud and more new scents coming …that’s when I have to leave and not buy 😞
Hinterlasse einen Kommentar
Diese Website ist durch hCaptcha geschützt und es gelten die allgemeinen Geschäftsbedingungen und Datenschutzbestimmungen von hCaptcha.