Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 Kommentare
martina
Would be great to implement the free fabric spray after so many orders you guys discussed before! And more rewards for subscribers especially mystery box subscribers :)
Mrs Nikki Adkin
Something to put in drawers so that clothes smell nice for longer. My clothes smell awful after they’ve been in the drawer for awhile
Kat Spencer-Lowe
I left a comment previously saying I couldn’t smell the perfume, but I owe an apology! I deep cleaned my washing machine and cleared the build up of residual detergent and now I can smell every scent beautifully! If anyone has this problem I’d recommend watching a you tube video on how to unclog the conditioner and detergent in your machine! You’ll see a huge difference and then you’ll be able to smell all these lovely scents!
Brenda F Bell
Just want to know how clean your products are since they do still have fragrance/perfume
Terri Harvell
I have tried 2 of the samples and 3 loads of Duvet and can not smell the fragrance after wash & dry. I read to use low heat, so I tried, but still not a huge difference in scent. I purchased for the fragrance. What am I doing wrong?
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