Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Jennifer Benyon
What a fab idea! I’m so proud, as an investor especially, to see this brand expanding and always pushing the boundaries of better customer experience!!! If be delighted with ANY RAOK tbh lol 🤣 Uber eats, amazing voucher, free products, discount codes…. I’m in all the way ladies! You totally rock!! 🥰 Xx
Laura Scammell
This is such a wonderful idea to give a little love. I would appreciate any random act of kindness. I have been battling a rare disease for nearly10 years and have recently come though the other side. I now appreciate every single joy that life can bring. Your company for one makes me smile, I even invested in you! Keep up the amazing work guys xx
kirsten
Amazon voucher!!
Donna Jones
A relaxing candle x
Karen Fleming
I would like a spar day
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