Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Helen Baker
It would make my day just to get a bunch of fresh flowers to match the sent of my duvet in my bedroom .
Andrew Stark
Double laundry points, free p&p, or ability to gift a sample kit to a friend.
Kim Thornton
Thanks Tallow & Ash for another great customer loyalty give away.
Any free products are always welcome, however a John Lewis voucher always wins for me
Rebecca
A free conditioner with my next order. I use loads!
Pamela Wright
What a beautiful idea. It would really make my day to be gifted anything. I would just be very grateful. Thank you with my fingers crossed
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