Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!

765 comments
Andy Graham
I’d just like my order please. Placed last Saturday and still not even with Evri. No reply from customer care. Not impressed.
Abigail Cassie
Ooh how lovely. What a nice idea. If I were to be selected for a treat, a spa day would put a smile on my face. Thank you very much.
Max
A Tesco meal deal on a 12 hour shift working in the nhs 🤣
Piper
I would love the fresh pistachio shampoo and conditioner as I was unable to become an investor to buy it and I really really want to try it!! ♥️♥️
Tammy nicolson
I’d love to take my boys to the zoo as a fun day out before the summer holidays end and it’s back to reality, they’ve been so good 🤭
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