Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 commentaires
Diane Cassidy
Clear details for getting in touch with customer services would be very helpful (eg; phone numbers to get hold of you and email address to make getting in touch much easier) I have been struggling to get in touch with you about my damaged order problem. Having this info displayed clearly on all of your posts would be great.
The problem has probably got a lot to do with my technological ineptitude tbh.
Dorian Lewis
Try delivering my order after 2 months!
Elizabeth
I’d love to have a freshener for the car or wardrobe. I’d also love a travel size spray
Jade
Hello, it would be great to have scent boosters that other brands have to really amplify the great scents you have. I love really strong smell in washing so would love beads to match the liquids for when I need a bit more scent, bedding, pjs, blankets and cosy cardigans
Annie Carts
Could you please do a carpet spray. Would be lovely to be able to freshen up carpets with one of your scents especially for those of us with furry friends!
Laisser un commentaire
Ce site est protégé par hCaptcha, et la Politique de confidentialité et les Conditions de service de hCaptcha s’appliquent.