Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 commentaires
Rachel Hughes
The stain remover makes my clothing smell awful when used, even with how strong the shampoo and conditioner scents are, so I don’t like to use it unfortunately.
It would be good to add the new limited edition scents to an upcoming subscription in place of the usual. Or alternatively it is part of the mystery box.
I have a mystery box every month and I’ve never had any of the limited editions within it.
Lisa Spencer
I’d love a stain remover spray and a deodorant stain remover for my husbands tops 👍🏻
Maxine
You always say you’ve improved your shipping times yet I still wait so long for deliveries. It really puts me off shopping with you. Also, I tried the fragrance spray in my car and it left wet stains everywhere. I had to wash it down. The formula is too watery and wet.
Lucy Little
Have a try-me bundle with all the different scents/sachets in it. Not the most popular, not a wide selection, ALL of them
June Bremner
Order arrived damaged customer service didn’t believe me even with photo prove im a smol subscriber and will be saying g with smol there products are half the price 10x better quality .which I’d read trust pilot before ordering fromThis company
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