Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1165 commentaires
J R Riley
Your fabric spray is lovely. I’ve been put off ordering laundry product from you because they come as a package and I don’t use conditioner although I have ordered your samples just to try.
Why don’t you sell laundry shampoo and conditioner separately rather than a package because there must be other people like me who believe conditioner is unnecessary
Amanda Stewart
Please bring back enigma in shampoo and conditioner and in fabric spray
Also the scent you released for Halloween please bring it back this year as that was amazing but bring it back at the start of autumn and perhaps another autumnal scent at the end of summer
Jo
Car air fresheners, laundry sheets
Mel
I’d also love tumble dryer sheets & I wash scent boosters in the same fragrances please 🤞🏼
I’d also love to be able to return the shampoo & conditioner packaging for you to be able to reuse & refill.
Sharon Inglis
Please re package the stain remover from the cardboard box it’s in. Its under the sink so any leaks, drips or splashes impact the box. I would happily buy a reusable tin, or recycled plastic box
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