Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 commentaires
Amy
I do find the scents get lost in the tumble drier, so sheets maybe a good idea?
I’m also a bit tight and don’t want to spend £20 on a laundry spray that I might not like, so I think maybe little sets of smaller sprays, so you could mix and match, maybe 3/5 in a set?
I also find stains don’t come out too well even with the powder, (my kids constantly run around outside with white socks and no shoes!!) I think there was talk of a spot on spray stain remover, which would be good.
Michelle Hardwick
Could you look into making something that smells like parma violets? <3
Jean stones
Hi. Ive put my suggestions in but wondered if I could make another please. The one thing I would like to see is clear see through sides of the packaging so that we can see how much liquid is in, enabling us to judge when we need to order more, making sure we don’t run out!
Shirley Smith
Hi I often get conditioner and shampoo mixed up especially if I’m in hurry. As both product bottles are same would you consider putting a large S on Shampoo on top bottle and C on conditioner.
I also think cleaning products using your product perfume would be awesome
I love the products and my husband and adult kids have even mentioned how good clothes smell, they’ve never ever mentioned or commented on washing before.
Wiould you consider ironing water.
My only negative is the fabric freshener is overpriced and doesn’t last long.
Szerena
I agree with the comment from Shona the cleaning power of the shampoo isn’t strong enough to remove stains moreover the whites of my clothes are turning increasingly discoloured even tough I wash them separate from my darks and use your stain remover powder. I previously suggested ironing water with the lovely scents you do. I love the recently released scents they are very uplifting and I would purchase them again however I would only purchase the conditioner as the shampoo isn’t cleaning my clothes as it should. Shame really
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