Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1160 commentaires
Weronika Zgoralska
A while ago I remember you mentioning a possible recycling or reusing scheme for the refill pouches. I would love if that’s something you’re still considering.
Maggie
Firstly, I’m so pleased I found you! I absolutely love your product!
My suggestions – an app would be amazing! I have the surprise subscription and it would be good to be able to specify fragrances I don’t really want! Or be able to choose a fragrance for each delivery!
Shampoo! I would buy it in a heartbeat! And doggie shampoo! My current supplier is no longer making it!
Thanks for reading and for being such a brilliant company!!
Thais Callegari Fernandes
Make a laundry set with Mademoiselle Chanel scent 🩷
Sonja Rachel Jones
I’d still love to see a scent with a strong honey note at the forefront, but I know that may just be me! Keep being amazing, your stuff is all I wash with now. 🤗❤️
Gillian Armstrong
I’d really like a refill option for the fabric perfumes. I love them and have a few scents but it seems wasteful to get a new spray head each time, especially if I’m opening a new bottle of the same scent and the spray head is still working perfectly. Could you do a refill pouch, like you have for the shampoo and conditioner? Or perhaps a tickbox to request a new spray head to avoid getting one of you don’t need it?
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