Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1160 commentaires
Kirsty Shears
More opportunities for the investors, to try the new products before non investors. Better benefits also, currently not much benefit at all. Make your investors feel more valued.
Jane Allen
I would love room sprays please for my clients 🤩💃
Pamela
An antibacterial agent would be good.
I would also like to see the blue bottle back.
A subscription that you can change the fragrance of maybe a few deliveries in advance.
Loving the new Santal! Well done on your achievements so far.
Karen Stone
Hi, it would be lovely if you could bring out ironing water and tumble drying sheets in the fragrances of the shampoo and conditioners!
Thanks Karen
Raaj
Would love to be able to return/ recycle the refill pouches.
I know in the early days you also spoke about larger refills or refill boxes in 2.5l or 5l – this would be great for some staple fragrances.
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