Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1160 commentaires
Nikki
Offer free shipping. Dryer sheets! The amazing spell often dissipates after being in the dryer.
Steven Wybar
The refills are only 700ml and the bottles are 800ml so when I order a refill I get 200ml (x2) less for only 50p less. There’s no incentive to order refills instead of plastic bottles everytime. That will cost you more money.
I would also LOVE if you would consider making electric diffuser scents. I think this would be huge as all you customers love the smell.
I would also like details of how to become an investor in your company.
Kerstin Watkins
I’d love something like tumble dryer sheets as the delicious sents seem to dissappear in the dryer.
Also I would be delighted if celestial would be back soon. 💌
Bizzi Eglington
Car fragrance
Amanda Ferrier
I’d love the laundry collection to match the spray in rain and salted moss, and maybe another scent in a deep aqua blue with ocean and beach smells 😍
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