Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 commentaires
Anita Lowther
Booster needs for fragrance boost for tumble dryer/ towels / bedding ? Or a sheet that evaporates so environmentally friendly
Fragrance just a little stronger … so I can use less but still smell gorgeous.
Linda Brunskill
I do love your products but I do find some of them are not very strong as others have also mentioned, so it ends up costing more per wash as I end up double dosing, so I would love them to be longer lasting without the need to buy scent boosters, as I feel the price point is already enough.
The shipping costs are very expensive if you buy more than two bottles, so it would be nice to see lower shipping costs for multi buys.
I would love to see an advent calendar as mentioned last year.
I’m with the Enigma fan club, I loved it, but rather than discontinue beautiful products, grow the products for more choice along with Candy Beach (which btw i’m hanging on to my last dregs).
And….how about a scent of the month? Each month a different shampoo/conditioner is chosen and it has a special price for the whole of that month.
That’s all thank you…😂
Ann
I think subscriptions should have free postage
Jade
I would love to see air fresheners, like for bathrooms. Also maybe car air freshners, id love for my car to smell like icing on the cake!
Gail Mottram
I find that I tend to have more conditioner left at the end as I always add an extra capful or two of the shampoo so that the fragrance is stronger when the clothes are dry (my conditioner compartment only takes so much) – so it would be nice to be able to buy ONE refill of shampoo on its own.
I also bought refills of the Christmas conditioner scent which I pair up with icing on the cake, so it would be handy if I could order the one refill which can be used to pair up with my surplus conditioners. – if it’s more economic for you to sell them as a set of two shampoos, it would be good to be able to choose two different fragrances rather than just the one, that way if I have different conditioners left, I could order a shampoo of each 💜
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