Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 commentaires
Alison
Ooo what about fragrance sheets for the tumble driers, maybe a reusable one. Not one that you only use once. Like a thicker fragrance material sheet, that holds the fragrance for longer use?
Sally Young
I think that you could lower the £50 spend for free delivery
For example I wanted 2 sets of the new limited editions and the value was £49.98! So 2p off of free delivery
So I only ordered one but if I could have had free delivery I would have ordered two!
Naomi
Car air fresheners scents would be great.
Cheaper postage and a better courier Evri are useless. I’ve had parcels not delivered or damaged.
I’ve started buying from Tesco as you have to spend a fortune to get free postage so my points are getting wasted.
Natalie Courtney
Cheaper postage please
Car air freshers
Reed diffusers
Room sprays
Elisa
A set that smells like Neroli Portofino would be incredible.
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