Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1160 comments
Gemma Brown
1. Bring back Celestial
2. Make the Myrrh Ltd edition into a regular
3. An optical brightener for whites
4. Be able to add things to our subscription deliveries
Gemma
Make a bottle that’s universal so I can just buy the refills and use that bottle instead of having to buy the matching scent bottlea
Jodie
I agree with others about creating tumble dryer sheets however it would be better I think for the environment is to create and sell reusable dryer balls made of fabric and also sell scented oils suitable for laundry that we can drip on to the reusable fabric dryer balls and when the scent fades away we can add more drops. Then we can have a 2 in 1 tumble dryer sheet combined with a tumble dryer ball that’s good for the environment.
Heidi Jenkins
I love what you are doing but would love a couple of additional things.
1. A spray and a gel for stains, I get makeup around my collar area on my clothes and the powder just isn’t strong enough for those stubborn stains, nor does it get my husbands sports socks staying white. Unfortunately I’ve had to use the Pink branded products on these stains and items (don’t even want to say the name 😂)
2. I would LOVE a full set of laundry products in the ‘Rain and Salted Moss’… that fragrance is heavenly!!!!! I’m obsessed with it!!
3. Otter have mentioned this but some of the fragrances aren’t as strong once washed and dried, that’s not true for all of them but some do need an extra boost.
4. Dryer sheets but if the fabric condition was strong would dryer sheets be needed
5. When are the scent boosters coming out, I’d like one to complement Duvet Day, a lavender boost one, as I do my bedding in Duvet Day and would love a boost for that.
6. A HUGE thank you for making laundry sexy… I absolutely love T+A and can’t wait to see all the new and exciting things to come now and in the future 💜
Patricia Wakeford
Glad you have sorted the top out. I had to use a spoon handle to jemmy it open. Scent lovely and do agree that a tumble dryer friendly version would be great. I tend to use mine only when hanging out on the line.
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