Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1160 comments
Lucie Emery
Fragrances that last longer and are stronger. Lenor are doing well at the moment, and one of their Elixir fragrances really stays around. I love scent booster beads
Jane Dent
I’d love to see refil pouches for the fabric sprays to save throwing the trigger sprays & bottles away .
Mary Gater
I’d love it if you did the products in pods. I love the products so much I use far too much ( I really don’t like measuring in the lid, makes the bottles sticky!) so having it pre measured would be brilliant!!
Sylwia Pawlewska
Santal or golden oud samples would be great to try👍🏼😊
Rebecca
I would like it if applying your OG discount code didn’t result in a delivery fee being added when total falls under £50
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