Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Rachel McAvilley
I’d love an Amazon gift card as I’m a teacher starting a new job in September and would love to get some new stationary and rewards for the kids! Lost track of how many deliveries I’ve had but date night is my fav scent! 😍
Jane Preece
Any of your products (even two sachets) so I could give them to my Mum age 97 whose wash day in Abbeyfield House Brecon is a Monday. Imagine the envy of her 11 elderly but feisty independent companions when her washing smells divine.
Amanda Barrett
Such a lovely idea. I’m sure whoever the lucky winner is would love Tallow & Ash freebies 💜
Alison Lewis
You know what. A few of your samples would be lovely so I can try for free before I buy. I absolutely love love love your shampoo and conditioners. My clothes and bedding have never been so delicious 😋
Jess Holloway
Some self care pamper related voucher or some healthy snack related voucher 😍 already love the sound of some of the random acts of kindness you’ve mentioned and love other suggestions in the comments! ❤️
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